Terms and Conditions

1. Eligibility: The Refer a Friend scheme for sales is open to existing clients and previous clients of Peter Ball & Co.
   1. Existing Clients: Someone who is currently purchasing, selling, letting, or renting through Peter Ball & Co.
   2. Previous Clients: Someone who has completed a purchase or sale, or has previously rented or let, through Peter Ball & Co within 12 months of the referral.
2. Referral Process: To participate, your friend must instruct Peter Ball & Co to sell their property. At the time of instruction, your friend must mention your name and use "RAF100" as the referral password.
3. Qualification: The referred friend must have been referred before they instruct Peter Ball & Co and must successfully complete the sale of their property with Alexander & Co for you to qualify for the £100 voucher reward.
4. Multiple properties: The offer can only be claimed once per referred friend, rather than per property.
5. Reward: The reward is £100 worth of vouchers, which once claimed, will be sent to you within 60 days of the completion of your friend’s property sale.
6. Multiple Referrals: There is no limit to the number of friends you can refer. You will receive a £100 voucher for each successful referral.
7. Exclusions: The referred friend must not be selling with Peter Ball & Co before the referral. Employees of LRG are excluded from this promotion.
8. Amendments and Termination: Peter Ball & Co reserves the right to modify or terminate the Refer a Friend scheme at any time without prior notice.
9. Data Protection: By participating in this scheme, you agree that Alexander & Co may use your details to administer the reward. All data is handled in accordance with our privacy policy. 
10. Vouchers: £100 worth of Love2Shop vouchers will be sent to you via email. Vouchers are processed by a central LRG department at the end of each month. There is no cash alternative.
11. Claiming: Contact your local branch once the referred friend has completed their sale, referencing your friends name and the code "RAF100" and the team will arrange your £100 worth of vouchers. You will need to contact your local branch within 60 days of your friends’ completion date, or your claim will be invalid. 
12. Right to Withhold payment: If for any reason we suspect a person is abusing the offer or soliciting action from people who are not in their circle of friends or if someone is to be found falsifying claims, we withhold the right to not make the payment of the mentioned vouchers. 
13. Questions & Complaints: For any queries regarding the Refer a Friend scheme, please contact your local Peter Ball & Co branch found here. For any complaints, please use this link to follow our complaints procedure.